Security, Audit Integrity & Trust
GradeX is built on a foundation of verifiable evidence, cryptographic integrity, and transparent chain-of-custody records. Learn how we protect your data and ensure audit readiness.
Immutable Logs & Chain-of-Custody
GradeX creates append-only logs for every device. Each log is chained with cryptographic hashing or signature, capturing metadata like IMEI, desk, user, timestamp, and event sequence.
These logs cannot be altered retroactively, providing a tamper-proof record of every action taken during device processing. The chain-of-custody ensures complete traceability from intake to final disposition.
QR-Based Certificate Validation
Exported certificates include QR encoding, enabling external parties (buyers, auditors) to quickly validate the certificate's authenticity and integrity.
Each QR code contains a cryptographic hash that can be verified against our secure validation system. This allows anyone to confirm that a certificate is genuine and has not been tampered with—all in under 5 seconds.
Access & Permissions
Role-based access ensures only authorized users can view or export sensitive data. Logs and insights cannot be modified externally.
Administrators can define granular permissions for each user role, controlling access to device data, reports, and system configurations. All access attempts are logged for compliance purposes.
Platform & Infrastructure Security
GradeX supports Windows dock clients; communications to central servers are encrypted in transit and at rest. Servers are protected by modern security practices.
Our infrastructure employs industry-standard encryption (TLS 1.3), regular security audits, and automated vulnerability scanning. All data is stored in SOC 2 compliant data centers with redundant backups.
Fallback / Override Traceability
When manual intervention occurs, every step, comment, and decision is logged and tied to technician identity and timestamp.
This ensures that even edge cases and exceptions maintain the same level of audit trail integrity as automated workflows. No action goes unrecorded.
Compliance Best Practices
While we don't yet claim formal certification, GradeX is designed to align with industry best practices in audit readiness, data handling, and traceability.
Our platform supports compliance requirements for data retention, right-to-delete, and data export. We work with customers to meet their specific regulatory needs, including GDPR, CCPA, and industry-specific standards.
Have Questions About Security?
We're happy to discuss our security architecture and compliance capabilities in detail.
Request Demo / Talk to Sales